Frequently Asked Questions

Our services are absolutely free-of-charge for both clients and service providers. We do not charge any registration fees, platform fees, nor commission. Clients are only required to pay for the rates which you have agreed with your service provider for their service.

The verified badge is a mark of trust and quality on Connextion. Service providers receive this badge after they’ve successfully passed our verification process. This involves providing all necessary information and documentation to confirm their identity and qualifications. Occasionally, we might reach out to providers for additional details to complete their verification. Where you see a verified badge, it means the provider is confirmed to be who they claim, offering you peace of mind as you choose services on our platform.

You may use our built-in messaging feature. Here’s how it works:

For Client: Once you find a service provider you’re interested in, simply visit their profile page, and go to "Connect With Me" to start a conversation. This is your space to discuss needs, ask questions, and clarify details before deciding to engage their services.

For Service Providers: You can respond to any client messages directly through the same features. It’s a great tool to understand client requirements, agree on rates, and set clear expectations for the service you’ll provide.

The messaging feature is designed to help both parties communicate effectively to ensure a smooth, satisfactory transaction. It’s also a safe way to exchange contact details when necessary.

Boosting your profile on Connextion is a powerful way to stand out and attract more clients. Read more about

By following these steps, you'll not only boost your visibility but also demonstrate your professionalism and dedication to potential clients. And the best part? All of this can lead to being featured on our platform, increasing your exposure at no extra cost!"

At Connextion, we encourage all users to maintain a single account. This helps us ensure a trustworthy and straightforward experience for everyone. However, we understand that your needs may be diverse — perhaps you're looking to both offer your services and hire other professionals. If you believe your situation requires an additional account, please reach out to us at support@connextion.com.sg. We're here to assess your request and find a solution that aligns with our platform's integrity and your personal or business needs

For any inquiries, concerns, or support, please reach out to us directly at support@connextion.com.sg. Our dedicated team aims to respond to all queries within 3 working days. We're committed to providing you with the help and guidance you need to ensure a smooth and enjoyable experience on our platform.

At Connextion, we take the authenticity and reliability of profiles very seriously. Service providers who meet all our verification criteria are awarded a verified badge, signaling their confirmed information and documentation.

However, it's important to note that while we strive to maintain a platform of genuine and reliable profiles, the providers are independent individuals or entities and not employees of Connextion. Therefore, we cannot be responsible for their actions or behavior. We highly encourage you, as a user, to engage in due diligence: communicate directly with providers, have a call or video chat to verify their claims, and review feedback and ratings from other customers.

This combined approach — our initial verification and your personal interaction — helps create a safer and more reliable community for everyone on Connextion.

Absolutely, we prioritize your privacy and security.